VoIP, Video, Collaboration

VoIP | Voice Over IP Phone System Solutions

VoIP, or voice over internet protocol, is getting a lot of attention these days, and for good reason. VoIP is a method of voice communication that transmits over the Internet. Not only can VoIP typically save you 30% compared to traditional phone bills, the flexibility and features that are available to you can enhance your productivity, as long as you take advantage of them.

•Economical – cut your telecommunication costs

•Dependable – a hosted system is monitored and maintained for you off-site

•Convenient – answer calls in remote locations via laptop or forwarding to a mobile phone

•User-friendly – intuitive and customizable

Your system can be customized depending on the features you are looking for.

Here are just a few of the many features available with VoIP: 

  • Auto Attendant  

Create a custom menu for callers to select the appropriate extension. 

  • Voicemail to e-mail

Have an audio file sent as an e-mail attachment to your inbox, and listen to the message from either your PC or mobile device. Voicemail transcription is also available that will convert the message to text for you.

  • Custom Hold Messages

Choose what your callers listen to while they wait. Record custom messages or the music of your choice to enhance the caller experience.

  • Intelligent Call Routing

"Find me, follow me" call routing lets you easily route calls to your mobile device, forward calls to any phone (hotel, home, anywhere), or choose to have lines ring simultaneously (both your desk and mobile device for example).

  • Softphone

Make and receive calls and check voicemail from your PC or laptop, anywhere you have an internet connection - phone hardware not required. 

  • Video Collaboration Solutions

Use video to accomplish more than you can on a traditional phone call. Video conferencing makes it easy and natural for people to communicate effectively and efficiently. You will also save on employee travel costs and real estate, all while reducing environmental impact.

We work with several providers including Cisco, Zultys, and Appia to deliver a system that makes sense for you.